Online Appointment System
Powerful online appointment system for your WordPress
Online appointment system has several benefits to the businesses such as convenience, time-saving and cost-effectiveness. With the help of an online appointment system, customers can make an appointment with ease and at their desired time.
Thanks to WordPress, we can now integrate an appointment system into the website. This way, users can book appointments online and make it easy for clients to find them on their websites.
After years of feedback from our clients, we have several professional online reservation systems that are most suitable for various industries in Malaysia.
Reach customers online with appointment system
Bookings
Your own, branded, mobile-optimized reservation system website!
Notifications
Send out reminders to staff and customers whenever appointments are booked, cancelled or rescheduled.
Payments
Accept payments upon booking through Malaysia’s payment gateways like FPX, credit cards, debit cards, and e-Wallets. As well as overseas payment gateways like PayPal, Stripe, and more.
Interactive
Helps in building relationships with customers by sending personalized messages before and after the scheduled time of the session.
Works for any small business
The online appointment system is perfect for doctors, dentists, therapists, lawyers, sports coaches, fitness instructors, sales consultants, tuition teachers, technicians and people who want to make their daily business appointment more convenient.
Massage Therapist
Beauty Salon
Coaching Class
Fitness Centre
Clinic
Service Workshop
Events
And Others
Online Appointment System Features
The online appointment system has many features that make it easy to use and manage online bookings.
24/7 Appointment scheduling
Allow your clients to check your availability in real-time and book an appointment with or without online payment.
Insightful dashboard and reporting
Keep an eye on how your business performs – track the most important financial and conversion-related KPIs through charts in a dashboard.
Unlimited services and bookings
Unlike the other monthly subscription online booking systems, you can create any number of services and receive bookings without limit.
Support for multiple services and service categories
No matter how many different services you provide, you can add all of them, configuring individual duration, price, and other parameters.
Custom services schedule
Flexibility configures the working hours and breaks individually per service and employee combinations.
Schedule Recurring Appointments
Make sure your customers will become your returning customers by letting them schedule recurring appointments. Choose whether your appointment recurrence is daily, weekly, monthly or yearly.
Special days
With just a few clicks, you can configure non-recurring days with special working hours and service schedules.
Individual employee or service booking forms
Each form that you publish to the site's front-end can be customized: it can allow booking any service or employee, or just a specific one.
Custom Fields for booking forms
With the custom fields (checkboxes, textareas, etc.), your patrons can provide you with the information you need to make their experience flawless.
Customizable design
Choose colors and fonts for the front-end elements to make the booking controls match your WordPress theme and corporate brand style.
Group appointment bookings
Appointments do not always have to be individual - it supports group bookings as well (e.g., for group exercise). Each service can have minimum and maximum capacity.
Manage multiple locations
If you have several business locations, you can efficiently manage this with an online appointment system, storing contact data, address, and geolocation.
Manage multiple employees
Keep employees' contact data in the WordPress database, manage individual load and performance, and configure personal working schedules and days off.
User Roles and Permissions
The online appointment system has four built-in user roles: admin, manager, employee, and customer. Each role has its scope of permissions. Adjusting user permissions through WordPress’ native capabilities system is possible.
Configure minimum time required before booking and before canceling
Depending on your business, configure the periods for bookings and cancellations.
Buffer time before and after service
Configure buffer time, required before and after the service, if the employees need some preparation before, or clean-up after an appointment.
Support for Service Extras
Configure extra services, or special treatments provided additionally with a service, which can optionally raise the service price.
Packages of Services
Encourage your customers to buy more by bundling single or multiple services in a package of appointments. You can set the price for the whole package so your customers can have a discount when purchasing the package of services.
Step-by-step booking wizard
An alternative way of scheduling appointments is by choosing one parameter (service, employee, date) at each step.
Search interface for bookings
A convenient search-like interface to look for a suitable service, employee and time by choosing one or more filter criteria.
Calendar and list view
The online appointment system provides multiple options for managing the workflow, depending on the level you want to track: monthly, weekly, daily calendar view, timeline, or just an interactive list of appointments.
Catalog view for services
Quickly create an excellent looking services catalogue with just a few clicks.
Service Photo Galleries
Upload multiple pictures for service, to be shown on the site’s front-end as service photo slideshows.
Create customer accounts from the back-end
While creating a new appointment, you can quickly create a new WordPress user account for the customer, so he could later book with it.
Manage the database of your customers
List your customers in a convenient filterable grid/list view. Sort by alphabet, or last visit.
Book appointments from the back-end
If your customers book over the phone, you can quickly add their reservations to the database through the admin panel.
Employee Panel
Let your employees manage their bookings without access to WordPress Dashboard, straight from the front-end page of you your website. Employees can log in and take control over their appointments and events, manage their schedule, working hours, days off and special days. Employees can manage price for their services, as well as the capacity.
Customer Panel
Let your customers efficiently manage their appointments, events, and profile right on your website by instantly entering the shortcode on a page. Customers can cancel or reschedule appointments without logging into WordPress.
Automated notifications
Send e-mail & SMS* notifications both to customers and employees - when an appointment is booked, pending, cancelled, rejected, birthday greeting, appointment follow-up, and others.
WooCommerce Integration
Take care of all your payments, taxes and invoices* by using WooCommerce integration.
Events
Configure one-off or repeating events like conferences, classes, meetups, concerts, or anything else - provide a smooth and easy front-end booking interface and comprehensive attendance management in the back-end!
Event Calendar View
Show events in a sleek, modern, fully responsive calendar on the page of your website with a shortcode. By clicking on an event, pop up with the details, schedule and images will be shown, and they will be able to book instantly.
Native Zoom integration
In a few clicks, you can connect your Zoom account with the online appointment system. Now your customers can book online appointments and events, and get a link to access them in the notification. This integration will save you a ton of time and help reduce no-shows.
Google Meet Integration
Let your customers schedule online virtual meetings and book online events while getting instant confirmation and access links in the notifications for Google meet.
Google Calendar Synchronization
Let your employees keep track of all appointments in their own Google Calendar.
Outlook Calendar Synchronization
Employees can connect their Outlook calendar to sync the appointments and events with availability from their calendar.
Four gateways for email notifications (SMTP, standard PHP sendmail, Mailgun API and WP Mail)
Configure the gateway for sending email notifications that suits you best.
Full financial details of the payments
A single database of all payments where you can check each payment status (finalized or pending), payment gateway (on site, PayPal, Stripe), total amount, discount, and other information.
Support for Paypal payment system
The most popular payment system in the world supported out-of-the-box.
Support for Stripe payment system
Allow your customers to pay for their reservations via Stripe payment system.
Deposit Payment
Deposit payment allows you to divide the amount into two instalments: the first part, which you define, will be paid online during the booking, and the remaining part of the total price that the customer will pay on-site.
Discount coupons for bookings
Create and track usage of discount coupons - for all or some specific services, with a particular usage limit, a fixed amount discount or percentage.
Web Hooks
Connect the online appointment system with third party applications and send appointments and events data after each booking, cancelling and/or rescheduling action.
* subject to add-ons charges
Take your next appointment online
Share with us your requirements so that we will be able to help you choose the best system that suits your needs and price range.
Frequently Asked Questions
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Why should I have an online appointment system on my website?
Having an online appointment system on your website is the best way to keep your customers engaged. It will help your business grow by increasing the number of visitors that come to your website, this is a great way to increase your website’s conversion rate.
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What if I don't have a website?
We can help you to build a website together with the online appointment system, the web design service costs depend on your budget.
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How do you charge for an online appointment system?
We have various online appointment systems to suit your business needs, and there is a one-off payment. The cost starts from RM1500 with the plugin setup and configuration.
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Do you provide training after I have purchased the system?
Yes, our team of experts is there to help you with any questions or concerns about the system.
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Do you provide after-sales service?
Yes, we provide first 6-month* or 12-month* system support, which includes the plugin update.
* Depends on which system you are purchased
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What happens if I want to continue your support?
If you are satisfied with our service and want us to continue to support you after 6 months or 12 months, we can offer a support and maintenance service for a small fee.
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What do you need from us before installing the appointment system?
Before installing the online appointment system, we need full administrator access to your WordPress and web server, make sure your web server is running the latest PHP version and without any resources issues.